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Joan Walters

Asking Good Questions is a Leader's Superpower



One of the most underrated skills for effective leadership is asking the right questions at the correct times. Like a superpower, great questioning abilities can uncover game-changing insights, catalyze innovation, and empower teams.


Yet, surprisingly, many leaders underutilize their questioning potential. They default to giving orders and talking more than listening. This results in missed opportunities and stunted organizational growth.


Unlocking the true power of inquiry takes practice and intention. When leveraged skillfully, questions become a high-impact tool for transformational leadership.


Why Asking Questions is a Superpower for Leaders


Asking thoughtful, incisive questions should be a core component of any leader's approach. Doing so provides numerous benefits:

  • Shows interest, curiosity, and engagement. You demonstrate genuine care for your team members' perspectives by asking questions. This builds connection and trust.

  • Uncovers insights and ideas. Your team has valuable insights you can't gain on your own. Skilled questioning draws these out.

  • Identifies challenges and opportunities. The right questions reveal problems early and highlight potential growth areas.

  • Drives innovation. An environment where inquiry is encouraged promotes creative thinking and problem-solving.

  • Develops team members. Asking challenging questions expands critical thinking, creativity, and leadership skills.

  • Fosters inclusion. Making questions part of your engagement builds psychological safety and gives voice to diverse views.

In summary, thoughtful questioning is a catalyst that unlocks team potential and accelerates success. Curiosity and humility distinguish great leaders.


How to Ask Good Questions


The most impactful leaders don't just ask many questions - they ask good questions.

Here are key principles for formulating quality questions:


  • Ask open-ended questions. Closed questions with yes/no answers limit responses. Ask Open questions like "What are your thoughts on...?" to encourage deeper thinking.

  • Ask follow-up questions. Don't stop at surface-level answers. Ask "Why is that?" and "Could you explain more?" to go deeper.

  • Dig into feelings and opinions. Don't just ask about facts and data. Draw out emotions, beliefs, and interpretations.

  • Explore alternatives. Ask "what if" questions to flash the imagination. "How could we change our process to improve efficiency?"

  • Solicit suggestions. Ask directly for recommendations. "Do you have any ideas on how we might enhance customer retention?"

  • Use different question types. Funnel questions narrow focus. Circular questions loop back. Reflective questions summarize.

  • Ask at all levels. Questions should address strategic issues, tactical execution, and interpersonal team dynamics.

  • Create psychological safety. Establish an environment where people feel comfortable honestly answering - and asking - questions.

A diversity of thoughtful, engaging questions unlocks candor, creativity, and shared understanding.


Common Mistakes Leaders Make When Questioning


While questioning skills may seem simple, many leaders make critical mistakes that undermine impact. Some common pitfalls include:


  • Asking too many closed questions - This cuts off discussion and limits responses to a bare minimum.

  • Failing to probe with follow-up questions - Not pushing past surface-level answers misses key insights.

  • Seeking affirmation rather than information - Only asking questions to confirm your views restricts learning.

  • Putting people on the spot - This triggers discomfort and inhibits candid responses.

  • Aggressive questioning - Combative questions aimed at "catching someone" builds fear rather than trust.

  • Not providing space to respond - Rapid-fire questioning or not pausing between questions rushes answers.

  • Reacting negatively to unexpected answers - This kills psychological safety and openness.

Consciously avoiding these pitfalls will dramatically boost the quality of discourse and information gained.


Tips for Leveraging Questions to Empower Teams


Making a habit of meaningful inquiry has profound benefits. Here are impactful ways to leverage questioning:


  • Make it part of one-on-ones. Asking thoughtful questions should be a consistent practice in every one-on-one meeting.

  • Begin meetings with questions. Kicking off group meetings with open-ended queries like "What's top of mind for you?" sets an inclusive tone.

  • Debrief after major events. Reflective questions like "What went well? What could be improved?" unlock shared learning.

  • Train managers. Provide coaching to develop questioning skills across the leadership team.

  • Model inquisitiveness. When leaders visibly prioritize learning through inquiry, teams follow.

  • Build safety. Establish trust and psychological safety through policies and behaviors that encourage candor.

  • Actively listen. Give people your complete, non-judgemental attention.

  • Thank participants. Expressing gratitude for answers reinforces engagement and safety.

  • Follow-up. Circling back on insights gained through questions shows value and builds trust.

Weaving a spirit of open, authentic inquiry throughout your leadership and organization unlocks tremendous growth, innovation, and achievement potential.


Conclusion


Asking empowering questions isn't easy. It requires continuously expanding self-awareness along with the courage to embrace vulnerability.


But embracing a stance of not knowing everything, along with genuine curiosity about diverse perspectives, is exactly what the most influential leaders do.


When you sincerely inquire, listen openly, and stay curious, you gain access to game-changing insights you'd miss otherwise. Your example allows others to share ideas, solve problems, and feel valued as contributors.


So, devote yourself to honing this superpower. Commit to asking better questions, followed by more and better questions. Sharpen this skill, and you'll elevate everything you lead.


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